Search

Mystery over sudden closures of Wallace King stores

11:15 19 April 2012

The closed Wallace King store in Diss

The closed Wallace King store in Diss

Archant

Mystery surrounds the future of an East Anglian furniture and flooring business after its stores closed without warning.

Wallace King Interiors had begun closing down sales last year, but received a reprieve following investment from British furniture manufacturers. However, the future of the company, which has stores in Diss and Cambridge and a clearance warehouse in Hall Road, Norwich, was unclear last night after the firm failed to reopen for business following the Easter break.

The situation has left a number of Wallace King customers uncertain over whether they will receive the goods they ordered weeks ago.

It comes after the furniture firm, which has been trading for more than 100 years, closed its Norwich shop in Botolph Street last year following a drop in custom. Plans had been put into place to shut its other stores in Diss and Cambridge before the company announced in December that its future had been secured by new investment.

Customers spoke of their frustration last night after being unable to get an answer from the firm over whether their orders would be fulfilled.

And a supplier to the company last night told the EDP that they had been told by staff at Wallace King that the company had ceased trading and its assets were being transferred to a company called Concordiam Ltd,

Keith Longmore, of Ashwellthorpe, who returned a faulty chair on March 23 after buying it for £600 last August said the Victoria Road shop in Diss had not been open since Good Friday and no one was answering the company’s telephones.

The customer said: “It is a very unpleasant situation if they have ceased trading without warning. Companies normally give some sort of contact number if they are closing. I am lucky in that I can claim the money back on my credit card, but others will not be so fortunate.”

A sign on the entrance to the Diss store says “this store is closed for the Easter break”. No one was available for comment from Wallace King or Concordiam last night despite numerous attempts to contact them.

The furniture business employs 12 to 15 people including delivery drivers and sub contractors.

The firm’s chairman Michael Wolton told the EDP in December: “The investors like the company and think it has got a good future because it has been in Norfolk a long time. Money will be provided as and when it is required and the aim is to help the Wallace King brand develop throughout Norfolk and the investors will bring their experience in database marketing and marketing technology to help the company.”

The business was originally founded by Wallace King in 1906 and was run by his family for several decades until a management buy-out in 1992.

1 comment

  • I was under the impression that this company, Wallace King Interiors, was a new company that was set up about 20 years ago when the original Wallace Kings company went bankrupt. WKI has not been in existence for 100 years. I lost money when the original company folded - I believe I was defrauded but could not prove it. Unfortunately it seems that the once good name of Wallace Kings is tarnished again. I empathise fully with any customers who may have lost money.

    Report this comment

    RichardS

    Thursday, April 19, 2012

Other news

Yesterday, 14:45
Image issued by the British Geological Survey of a graphic showing where an earthquake struck in Sandwich, Kent. Photo: British Geological Survey

Tremors from an earthquake in Kent were felt as far away as Cromer in the early hours of this morning.

Yesterday, 10:00
Harleston Young Farmers raising money for charity. Left to right, Joe Peacock, Laura Cochrne, Jimmy Meek, Juliette Tompkins, Hannah Bradshaw, Claire Riseborough.
Picture: ANTONY KELLY

Young farmers in Harleston are starting a running, rowing and cycling fundraising challenge today to raise money for a cancer charity.

Yesterday, 09:00
Visitors enjoy a previous South Norfolk on Show.

Schools in the Diss, Harleston, Loddon and Wymondham areas are being encouraged to show off the musical talents of their pupils at one of south Norfolk’s major annual events.

Thu, 16:16
Breeze Redwine

Talented 12-year-old Breeze Redwine from Starston, near Harleston has made it to the grand final of the TeenStar 2015 competition and will now perform at Birmingham’s NEC in July.

Most Read

Yesterday, 17:00
Mark Streeter of Courtesy Taxis with the mini bus wrapped in Taylor Swift branding for her new album, to be used for the Radio 1 Big Weekend. Picture: DENISE BRADLEY

While most people are walking or catching a bus or train to the Big Weekend, for some lucky Taylor Swift fans, their ride will be paid for by the star.

Read more
Taylor Swift
Yesterday, 14:45
Image issued by the British Geological Survey of a graphic showing where an earthquake struck in Sandwich, Kent. Photo: British Geological Survey

Tremors from an earthquake in Kent were felt as far away as Cromer in the early hours of this morning.

Read more
Twitter
Wed, 09:18
Photo: Abellio Greater Anglia

Train services between Diss and Stowmarket are returning to normal after a lorry hit a bridge in the early hours of the morning.

Read more
Diss
Monday, March 23, 2015
Rachel Edwards writing her blog

A young woman who jumped from a 50ft balcony because she believed she could fly hopes that her story will help bring further understanding about mental health.

Read more
Suffolk
Thu, 16:16
Breeze Redwine

Talented 12-year-old Breeze Redwine from Starston, near Harleston has made it to the grand final of the TeenStar 2015 competition and will now perform at Birmingham’s NEC in July.

Read more
Harleston

Local Weather

Overcast

Overcast

max temp: 17°C

min temp: 11°C

Digital Edition

Image
Read the Diss Mercury e-edition today E-edition