What to do when floods hit - Environment Agency guide

Stormy weather at Walcott earlier this year. PHOTO: ANTONY KELLY

Stormy weather at Walcott earlier this year. PHOTO: ANTONY KELLY - Credit: Archant

The Environment Agency has issued a point-by-point guide to coping with floods.

It includes:


? Put your personal flood plan into action if you have one

? Call Floodline on 0845 988 1188

You may also want to watch:

? Tune into local radio

? Check the three-day flood risk forecast

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? Check the weather forecast

? See the Met Office website

? Check road travel information before making a journey.


? Fill jugs and saucepans with water

? Grab your flood kit if you have prepared one

? Collect blankets, torch, first aid kit, medication and food


? Move important documents, personal items, valuables, lightweight belongings upstairs or to high shelves

? Raise large items of furniture, or put them in large bags if you have them

? Move people, outdoor belongings, cars and pets to higher ground


? Switch off water, gas and electricity at mains when water is about to enter your home. Do not touch sources of electricity when standing in water

? Fit flood protection products if you have them, eg flood boards, airbrick covers, sandbags, and toilet bungs on downstairs toilets

? Put plugs in sinks and baths. Weigh them down with a pillowcase or plastic bag filled with soil

? If you do not have non-return valves fitted, plug water inlet pipes with towels or cloths

? Disconnect equipment that uses water, like washing machines and dishwashers


? Avoid walking or driving through flood water

? Be aware that flooding can cause manhole covers to come off

? Keep children and vulnerable people out of floodwater

? Don't walk on sea defences or riverbanks

? Take care or avoid crossing bridges when water levels are high

? Take care crossing culverts as they are dangerous when flooded

? Look out for other hazards such as fallen power lines and trees

? Wash your hands thoroughly if you touch floodwater as it may be contaminated


? Call 999 if you are in danger, or people have been injured

? Check in on vulnerable neighbours

? Move people and pets upstairs or to a higher place with means of escape

? Remain calm

? Evacuate when told

? Follow the advice of emergency services if they tell you to evacuate - they will take you to a centre run by the local council and give you food and bedding

? Bring clothing, medication, and baby care items

? Bring pets in a secure carrier and pet food

? Tell someone if you intend to stay with friends or relatives instead of the evacuation centre.

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